ShopNova started with a simple frustration: buying something online in Bangladesh too often meant guessing whether the product was genuine, waiting a week for it to arrive, and hoping the photos matched reality. We wanted a store that felt as dependable as walking into your favourite shop — only faster.
What we believe
- Every product is authentic. We buy directly from brands and their official distributors, and we never list grey-market stock.
- Prices should be honest. The price you see is the price you pay. Discounts are real discounts, not inflated “was” prices.
- Delivery is part of the product. Orders inside Dhaka usually arrive the next day, and our courier partners cover all 64 districts.
- You can always talk to a person. Call, WhatsApp or email us and a real member of the team will answer.
How we choose what to sell
We would rather carry fifty great products than five thousand forgettable ones. Our buyers test headphones on noisy Dhaka streets, wash tees twenty times before we stock them and try skincare through a humid monsoon. If we wouldn’t recommend it to a friend, it doesn’t go on the shelf.
Our promise to you
Cash on delivery everywhere, a 7-day return window on almost everything, official warranty on electronics and a team that picks up the phone. If something isn’t right, tell us — we will make it right.
Thank you for shopping with us. Every order helps a small team build the kind of store we always wished existed.
